Interruption. Distraction. Miscommunication.
These three words seem to determine our working lives at the moment – indeed for some, even our personal lives.
With the proliferation of channels of communication and information, you’d imagine we would get better at getting our message across.
From the good old face to face meeting to the telephone call to the instant feedback loop that is WhatsApp messaging, chat and #slack, with emails in between, the reality is that we’re not.
Fractured conversations. Half thoughts and less than insightful text messages puncture our working days and nights.
Apparently after an interruption, “it takes an average of 23 minutes and 15 seconds to get back to the task” according to Gloria Mark, study lead at the University of California Irvine in a study released in 2015…
Instructions are fragmented. Ideas are ill-defined. In the pursuit of speed, we are sacrificing brevity for insanity.
Indeed, one blog recently talked about how every work block should be no longer than 10 minutes. Ridiculous as it sounds, that’s hardly enough time to clear your mind of any distractions, to barely scratch the surface of a particular project.
Nowadays a large part of our time is spent deciphering half-formed responses. Interpretation is often misunderstood and even misinterpreted. Context is everything. And nothing.
If everyone is as interrupted and distracted as we are, then we have a serious problem.
So let’s cut the chat and get back on message. Focus our efforts on clarity. And our brain cells on creativity.
For in the words of Bill Bernbach, “Is creativity some obscure, esoteric art form? Not on your life. It’s the most practical thing a businessman can employ.”