Have a read. Measurement doesn’t improve quality. Time to cut the crap. Yep, someone at P&G is making sense. https://t.co/M2UpwTpAtx
Category: content marketing
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Blak Labs does jury duty…a reflection
As we head towards another festival of Asian Creativity at the Spikes, it’s timely to reflect on my experience as a Cannes juror this year.
Perhaps you’re wondering why it’s taken me so long to write this after Cannes? Well, apart from the fact that I have a business to run, clients to tend to and Campaign asked me to write a little more, there is another reason. On the journey home, I remembered the words of Keith Reinhard, Chairman Emeritus of DDB. He told me that “the high from Cannes lasts about 2 weeks before you’re back to normal.”
So how has my time back in Singapore been?
Following my stint on the Cyber Lions jury, I took a short break in post-Brexit England. Lunch with my mum and my sisters in the pub across the road. As we sat down to eat, I was peppered with questions. “Is Cannes important?”, “Who goes apart from you ad people?”, “Why on earth did you spend a week on the Cote d’Azur in a dark room?”
I tried my best to explain using the Jury’s two Grand Prix winners. While they seemed to appreciate the Pixar-level storytelling of ‘Justino’, they weren’t so sure about ‘The Next Rembrandt’.
But it was their real-time responses that sum up for me how most of the world views what we do. Before the end of each viewing, attention had turned to more important matters; “What was the other half of Britain thinking?” etc.
In the Cyber Lions category, we judged almost 3,000 entries of which around 20% were from this region, if we include Australia and New Zealand. We ended up with a shortlist of 230 pieces. Out of 91 metal, 8 Lions came back to Asia.
Campaign asked for my view on why Asia is under-represented in this category.
Before I get into that, you should know that I live in Singapore. My view is very much based on what I see from this cultural and commercial crossroad.
Is it representative of Asia? Hardly – much like my opinion.
Cannes is an English language-led festival. Asia is a wonderful mix of diverse cultures and peoples, all who speak languages other than English. Stories and concepts are expressed more clearly and in more nuanced fashion by local storytellers.
Do these ideas always travel well? No, but many could give themselves a better chance. One entry from China somehow made it through with a case study that must have been created with Google translate. I kid you not.
The point here IMHO is that there often isn’t the patience to let storytelling develop. “I want it yesterday” is SOP. Everything is urgent. With the result that very little is given the opportunity to be outstanding.
Upon my return to Singapore, I had to give a major presentation. Out of 20 attendees from the client side, about 70% of them were focussed on their smartphones. What were they doing? Checking stock prices? Facebook? Texting each other where to go for lunch? Search me… but their ‘attention’ certainly wasn’t on the presentation that defines their next two years worth of marketing. This is what I’ve begun to call AAD – Asian Attention Deficit.
Looking at the ideas that won, the jurors tried hard to award stuff that was truly outstanding.
We chose work that moved us with the power of a simple idea (Hello for NZ Road Safety). We awarded executions that brought people together and overcame the barriers of clunky tech (the VR of Field Trip to Mars, Giga Selfie). We celebrated those hacks for hope that turned a social platform on its head for a good cause (Manboobs, Check it before it’s removed).
The organisers gave us a book called “The Case for Creativity” by planner James Hurman. It’s a long-term study that links ‘imaginative marketing’ with commercial success. Keith Weed of Unilever and Jim Stengel of P&G both agree there is a link.
Even though the book is one long case study for entering Cannes, clients in the boardrooms all around the region would do well to heed its message. I too believe it is worth investing in the kind of thinking that delivers outstanding ideas first and seeing what happens next.
My view is that collectively, Asia needs to slow down and find the time to deliver. We need to find the time to avert AADD – Asian Attention Deficit Disasters. Because we have all the potential and the promise.
So has my own Cannes high survived the subsequent weeks back home? Am I back to normal yet?
Very much so. But with a clearer idea of what we can and should be doing to help our clients win. And no, it won’t be a crowd-sourced app that rewards those who go out of their way to save refugees.
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Blak Labs takes Liberty
Liberty Insurance Pte Ltd has awarded the launch of its brand campaign to independent creative agency, Blak Labs, after an intensive three-way pitch.“As a top ten general insurer in Singapore, we have been steadily growing our presence in the market,” says Teo Ser Foong, Vice-President, Marketing & Analytics at Liberty Insurance. “With this new campaign, we want to bring Singaporeans closer to our brand, as well as our range of innovative products.”
“In the United States, Liberty is a big name in insurance. Here in Singapore, they’re a challenger brand. Being an independent, we face similar business challenges,” adds Charlie Blower, Managing Partner and Co-Founder of Blak Labs. “We are delighted that they see the benefit of working with like-minded people.”
The new campaign for Liberty Insurance breaks across print, digital, radio and prime outdoor sites in the coming weeks.
Congrats and thanks to everyone at Blak Labs for making it happen!
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Blak Labs brings service to life for City Serviced Offices
City Serviced Offices, a subsidiary of City Developments Limited providing business workspace solutions for everything from start-ups to multi-nationals, has launched a new campaign via independent agency, Blak Labs.The campaign features intriguing stories detailing exceptional service from the
City Serviced Offices team, based on actual experiences with clients.“Beyond office spaces, it’s our uncompromised approach to service that’s made us famous over the last 10 years,” says Annie Abraham, Vice President of City Serviced Offices. “No request is too small and our dedicated team takes pride in delivering results with a personal touch, so tenants can focus on what’s most important – growing their business.”

“Each ad in the campaign is a true account of how the City Serviced Offices team made the impossible truly possible,” continues Charlie Blower, Co-founder and Managing Partner of Blak Labs. “If you find these stories remarkable, you’ll understand why ‘service’ is their middle name!”The campaign breaks this quarter across strategic outdoor sites in the central business district, together with a refreshed website and printed collaterals.
Whether that’s promoting a new credit card in a young market like Myanmar or driving visitorship to the latest floral attraction at Singapore’s Gardens by the Bay or even launching a property in London, the demands are the same.
























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